Privacy policy

Nevika Cura Healthcare ("we") respects your privacy and handles personal data in line with the Digital Personal Data Protection Act, 2023.

What we collect

• Phone number, name and delivery address
• Prescription images and your medicine list
• Chat messages on WhatsApp and web chat
• Payment status and transaction references (card/UPI details are held by Cashfree, not us)

Why we use it

Only to verify prescriptions, prepare bills, process payments, deliver orders, issue GST invoices, send order updates on WhatsApp, and meet legal record-keeping duties.

Who we share it with

• Our registered pharmacists and verifying doctors
• Cashfree Payments, for payments and refunds
• Courier partners (Shiprocket, Shadowfax) — name, phone and address only
• WhatsApp (Meta), to deliver messages
• Authorities when required by law

We never sell your data or use it for third-party advertising.

Security and retention

Prescriptions are stored privately and visible only to authorised staff. Order and invoice records are kept as long as pharmacy and tax laws require.

Your rights

You may request access, correction or deletion of your data (subject to legal retention) by emailing nevikacura@gmail.com.