Terms of service

These terms apply to orders placed with Davamitra, operated by Nevika Cura Healthcare, via WhatsApp (+91 98199 88488) or davamitra.com. By placing an order you agree to them.

Prescriptions

• Prescription medicines are supplied only against a valid prescription from a registered medical practitioner.
• Every prescription order is verified by a registered pharmacist/doctor before packing. We may reject an order if the prescription is invalid, unclear or unsuitable; paid rejected orders are refunded in full.
• We do not supply Schedule X or narcotic drugs, or any product we cannot legally dispense online.

No medical advice

DavaMitra (our assistant, AI or human) helps with ordering, payment and delivery only. It does not diagnose, prescribe or advise on dosage. Consult your doctor for medical decisions.

Prices and payment

• Prices are in Indian Rupees and include GST. You see an itemised bill and delivery estimate before paying.
• Payments are processed securely by Cashfree Payments (UPI, cards, net banking). We never store your card details.
• An order is confirmed only after payment is verified with Cashfree.

Delivery, cancellation and refunds

See our Shipping & delivery and Refund & cancellation policies.

Liability

Our liability for any order is limited to the amount paid for that order. We are not liable for misuse of medicines or for delays caused by courier partners or events beyond our control.

Governing law

These terms are governed by the laws of India; courts in Mumbai, Maharashtra have jurisdiction.